Habits and empowerment

Organisation have habits too. Recently I did a 45 minute presentation about empowerment. I presented to a group of middle managers about how to increase their empowerment. It took me quite some time to think about how to approach the topic. The organization had provided me with their working definition.  I also went to a number […]

Read More

How to apologise

apol·o·gy: an admission of error or discourtesy accompanied by an expression of regret.   Apologies have been topical in Australia in recent times mainly because we’ve seen a number of politicians provide examples of how not to apologise. Given that everyone at some time in his or her life will need to apologise, it’s a good […]

Read More

Trustworthy

Being trustworthy means being credible, reliable, responsive, ethical and principled. In June 2015 I presented an ‘expert commentary’ as well as a one day masterclass at a ‘Stakeholder Communication and Community Engagement’ conference run by Liquid Learning in Perth, Western Australia. Throughout the three days many participants talked about the need for their organisations to build […]

Read More

Identity – knowing who we are

Every person has a sense of his or her personal identity. It’s our answer to the question, ‘Who am I?’ Just about every time I facilitate a workshop I touch on the topic of identity. It’s a fundamental consideration when coaching. It is also relevant when working in the community engagement field. We search for […]

Read More

Getting and staying motivated

Recently I attended the community led Koroit Irish Festival, Victoria, Australia. I was privileged to speak with Geraldine Ryan who runs the O’Shea – Ryan Academy of Irish Dance. Geraldine, well into her 80s was there with her students who were performing in one of the local hotels. I listened in amazement as she recited […]

Read More

The power of beliefs

People can develop awareness around their beliefs. One reason coaching works is because clients  learn more about what is working for them and what is holding them back. Clients come to coaching wanting to change something in their lives. One thing that affects the success of coaching is the extent to which the client is […]

Read More

Communicating when passions run high

How well do you go communicating when you feel strongly about at issue? Often I’m engaged as an independent facilitator to run community forums. Many people who attend these forums feel very passionate about the topic under discussion. They attend because they need to air their passions and also because they want others to know […]

Read More

Building women’s confidence for leadership

What is self-confidence? Last year an organisation asked me to run a workshop that would help its aspiring women’s leadership group to better understand how they could actively build their self-confidence for future roles. So what is self-confidence and how do we build it? Self-confidence is about how we see ourselves, and our belief in […]

Read More

Focus on the result you want

Often when I begin working with a client I find that there’s a lack of clarity about the outcomes or results they are seeking. People come knowing what they don’t want but struggle to tell me what they really do want? Why is this important? To get what you want you must be clear about […]

Read More

How is it possible to remain calm and respectful in all situations?

During December and January I’ve been presenting to a government agency working with communities who are often upset, angry, or emotional. Often community members feel frustrated about their ability to influence. They feel there’s not enough action, the action is in the wrong direction, or sometimes they believe they are not listened to and heard. […]

Read More